Carrier Contact Information

Need to contact your insurance carrier directly?

While we make every effort to be available when you need us, we know that sometimes you may need to contact your carrier. Even if it's outside of our business hours, we want to make sure you can still get questions about your policy answered.

Below are links that you can use to make payments, access your policy, retrieve claim information and more.

Allied / Nationwide

Payments
Claim Information
Phone: 800-274-4499
COVID-19 Information: Nationwide is currently reviewing hardship requests based on individual circumstances. They will continue to monitor regulators like the Departments of Insurance (DOI) and the Securities and Exchange Commission (SEC) for updates that may provide additional options to assist those who have been impacted by recent events related to the coronavirus.

ASI

Payments
Claim Information
Phone: 866-274-8765
COVID-19 Information: Apron Relief Program

Austin Mutual

Payments
Claim Information
Phone: 800-328-4628
COVID-19 Information: Austin Mutual Insurance, through its affiliation with The Main Street America Group, will return approximately $16.5 million in premium to personal auto insureds. If you have been financially impacted by the coronavirus (COVID-19), The Main Street America Group is accepting 30-day payment extension requests until April 10, 2020. This means, if requested and approved, premium payments currently due will be suspended for up to 30 days.

Foremost

Payments
Claim Information
Phone: 800-435-7764
COVID-19 Information: Foremost is actively monitoring the novel coronavirus (COVID-19) and instituting practices to ensure the health and safety of our employees and customers. We have business continuity plans in place and are maintaining full operational capacity with no interruption in business services at this time. Foremost will continue to monitor the situation and provide updates as necessary. If you are unable to make your payment on time as a result of COVID-19, please visit our billing center to read about payment extensions.

Guard / Berkshire Hathaway

Payments
Claims Information
Phone: 800-673-2465
COVID-19 Information: Click here.

Kemper

Payments
Claim Information
Phone: 800-456-1919
COVID-19 Information: Kemper personal auto customers who have a policy in force as of April 30 will receive a 15% credit on their April premiums in May, and personal auto customers with a policy in force as of May 31 will receive a 15% credit on their May premiums in June.

Progressive

Payments
Claim Information
Phone: 800-274-4499
COVID-19 Information: Starting April 1, 2020, Progressive will waive late fees and hold off on canceling or non-renewing any active policies due to non-payment through May 15, 2020. If you have an active personal auto policy at the end of April, you’ll receive a credit for 20% of your April premium. Progressive is offering the same 20% credit to active personal auto customers at the end of May, and may offer additional credits in the upcoming months.

Travelers

Payments
Claim Information
Phone: 800-252-4633
COVID-19 Information: Travelers is offering billing support to its customers and has suspended cancellation and nonrenewal of coverage due to nonpayment through June 15, 2020. Additionally, Travelers has launched the Stay-at-Home Auto Premium Credit Program, which will automatically give U.S. personal auto insurance customers a 15% credit on their April and May premiums.

United Fire Group (UFG)

Payments
Claim Information
Phone: 800-332-7977
COVID-19 Information: Policyholders facing financial hardships caused by steps to slow the spread of COVID-19 are encouraged to call UFG’s billing office at 800-637-6309 to start a conversation.